COMMUNITY LEGAL CULTURE IN MEDIATION-BASED DISPUTE RESOLUTION: A QUALITATIVE SOCIO-LEGAL STUDY AND CONCEPTUAL MODEL

COMMUNITY LEGAL CULTURE IN MEDIATION-BASED DISPUTE RESOLUTION: A QUALITATIVE SOCIO-LEGAL STUDY AND CONCEPTUAL MODEL

Authors

  • Muhenri Sihotang Universitas Mpu Tantular, Indonesia

DOI:

https://doi.org/10.56107/penalaw.v4i2.334

Keywords:

legal culture; mediation; dispute resolution; legal pluralism; local wisdom; restorative justice

Abstract

Mediation is widely institutionalised in Indonesia, from court-annexed mediation rooms to village halls and customary institutions, yet its success varies sharply across these arenas. This article examines community legal culture as an explanation for that variation. It describes legal culture in mediation practice, analyses the factors shaping mediation success, identifies the values and local wisdom that support or hinder the process, and formulates a conceptual model. This qualitative socio-legal study combines document analysis of nine legal instruments (the 1945 Constitution, six statutes, and two Supreme Court Regulations) with a thematic synthesis of 56 Scopus-indexed studies (41 Indonesian and 15 comparative) retrieved through a structured search and analysed through reflexive thematic analysis and the interactive model of Miles, Huberman, and Saldaña. Four themes emerge: deliberation (musyawarah) and local wisdom as cultural capital; trust in and legitimacy of the mediator as the linking mechanism; synergy among state, customary, and religious law as a source of legitimacy for settlements; and barriers including low legal awareness, power and gender asymmetries, opposing interests, and procedures that equate success with the number of settlement deeds. These themes form a Legal Culture–Mediation Model with five testable propositions. Mediation success depends more on the fit between procedural design and the parties' legal culture than on the formal obligation to mediate. Policy reform should strengthen the legitimacy of community mediators, screen cases marked by severe power imbalances, and measure success beyond the mere reaching of an agreement.

References

Abdul Syukur, F., & Bagshaw, D. (2020). Gender, power, and court-annexed mediation in Indonesia. Conflict Resolution Quarterly, 37(4), 277-288. https://doi.org/10.1002/crq.21277

Amarini, I., Ismail, N., Saefudin, Y., Attamimi, Z. F., & Hidayah, A. N. (2024). Exploring the effectiveness of mediation in resolving disputes in the Indonesian administrative court. Journal of Indonesian Legal Studies, 9(1), 353-384. https://doi.org/10.15294/jils.vol9i1.4632

Andiko, T., Nurdin, Z., & Efrinaldi. (2024). Implementation of restorative justice in a customary court in Rejang Lebong district, Bengkulu, Indonesia: A Maqāṣid al-sharī‘ah review. Juris: Jurnal Ilmiah Syariah, 23(1), 93-106. https://doi.org/10.31958/juris.v23i1.12008

Ariefulloh, Nugroho, H., Angkasa, & Ardhanariswari, R. (2023). Restorative justice-based criminal case resolution in Salatiga, Indonesia: Islamic law perspective and legal objectives. Ijtihad: Jurnal Wacana Hukum Islam dan Kemanusiaan, 23(1), 19-36. https://doi.org/10.18326/IJTIHAD.V23I1.19-36

Asyiqin, I. Z., Akbar, M. F., & Onielda, M. D. A. (2025). The principle of self-submission in Sharia economic dispute resolution: A critical examination through Friedman’s legal system theory. Jambura Law Review, 7(2), 390-416. https://doi.org/10.33756/jlr.v7i2.27075

Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative Research Journal, 9(2), 27-40. https://doi.org/10.3316/QRJ0902027

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101. https://doi.org/10.1191/1478088706qp063oa

Braun, V., & Clarke, V. (2019). Reflecting on reflexive thematic analysis. Qualitative Research in Sport, Exercise and Health, 11(4), 589-597. https://doi.org/10.1080/2159676X.2019.1628806

Chaara, I., Falisse, J.-B., & Moriceau, J. (2022). Does legal aid improve access to justice in ‘fragile’ settings? Evidence from Burundi. Journal of Peace Research, 59(6), 810-827. https://doi.org/10.1177/00223433211055633

Darmawan, J. B., Suhariadi, F., Widjojo, S., Amiati, M., & Abdullah, A. H. (2025). Incorporating islah principles into restorative justice: Bridging contemporary legal practice and Islamic values. MILRev: Metro Islamic Law Review, 4(1), 269-294. https://doi.org/10.32332/milrev.v4i1.10435

Diab, A. L., Pabbajah, M., Nurina Widyanti, R., Muthalib, L. M., & Fajar Widyatmoko, W. (2022). Accommodation of local wisdom in conflict resolution of Indonesia’s urban society. Cogent Social Sciences, 8(1), 2153413. https://doi.org/10.1080/23311886.2022.2153413

Díaz Gude, A., & Navarro Papic, I. (2020). Restorative justice and legal culture. Criminology & Criminal Justice, 20(1), 57-75. https://doi.org/10.1177/1748895818796549

Djawas, M., Nurdin, A., Zainuddin, M., Idham, & Idami, Z. (2024). Harmonization of state, custom, and Islamic law in Aceh: Perspective of legal pluralism. Hasanuddin Law Review, 10(1), 64-82. https://doi.org/10.20956/halrev.v10i1.4824

Duhriah, Yati, F., Asmadia, T., Rahmat, A., Muslim, & Baharuddin, A. S. (2024). Institutionalization of Islam and adat: The legal system of hak langgeih in Aceh. Juris: Jurnal Ilmiah Syariah, 23(1), 41-53. https://doi.org/10.31958/juris.v23i1.7482

Duursma, A. (2020). African solutions to African challenges: The role of legitimacy in mediating civil wars in Africa. International Organization, 74(2), 295-330. https://doi.org/10.1017/S0020818320000041

Duursma, A. (2021). Making disorder more manageable: The short-term effectiveness of local mediation in Darfur. Journal of Peace Research, 58(3), 554-567. https://doi.org/10.1177/0022343319898241

Edeh, H. O., Mavrotas, G., & Balana, B. B. (2022). Land tenure security and preferences to dispute resolution pathways among landholders in Nigeria. Land Use Policy, 119, 106179. https://doi.org/10.1016/j.landusepol.2022.106179

Ehrlich, E. (1936). Fundamental principles of the sociology of law. Harvard University Press.

Faisal, Yanto, A., Rahayu, D. P., Haryadi, D., Darmawan, A., & Manik, J. D. N. (2024). Genuine paradigm of criminal justice: Rethinking penal reform within Indonesia new Criminal Code. Cogent Social Sciences, 10(1), 2301634. https://doi.org/10.1080/23311886.2023.2301634

Fan, K. (2023). Beyond law and politics: An empirical study of judicial mediation in China. Journal of International Dispute Settlement, 14(1), 47-75. https://doi.org/10.1093/jnlids/idac027

Fikri, Bedong, M. A. R., Salim, M., Muthalib, S. A., & Abubakar, A. (2023). Transformation of Maqāṣid sharī‘ah in divorce mediation in religious courts: Revitalization of the Bugis-Mandar customs, Indonesia. Samarah: Jurnal Hukum Keluarga dan Hukum Islam, 7(1), 431-454. https://doi.org/10.22373/sjhk.v7i1.9141

Friedman, L. M. (1975). The legal system: A social science perspective. Russell Sage Foundation.

Friedman, L. M. (1994). Is there a modern legal culture?. Ratio Juris, 7(2), 117-131. https://doi.org/10.1111/j.1467-9337.1994.tb00172.x

Gerungan, A., Shallaby Adre, C., Shahab, F., & Lee, R. (2023). Mediation ecosystem in Indonesia. Revista Brasileira de Alternative Dispute Resolution, 5(9), 73-92. https://doi.org/10.52028/rbadr.v5i9.ART04

Griffiths, J. (1986). What is legal pluralism?. Journal of Legal Pluralism and Unofficial Law, 18(24), 1-55. https://doi.org/10.1080/07329113.1986.10756387

Hamzani, A. I., Aryani, F. D., Bawono, B. T., Khasanah, N., & Yunus, N. R. (2025). Non-procedural dispute resolution: Study of the restorative justice approach tradition in Indonesian society. International Journal of Offender Therapy and Comparative Criminology, 69(4), 373-387. https://doi.org/10.1177/0306624X231165425

Haq, H. S., Achmadi, Hangabei, S. M., & Budiono, A. (2022). Community mediation-based legal culture in resolving social conflicts of communities affected by the COVID-19 pandemic in West Nusa Tenggara, Indonesia. Studia Iuridica Lublinensia, 31(2), 11-32. https://doi.org/10.17951/sil.2022.31.2.11-32

Haq, H. S., Nasri, Dimyati, K., & Absori. (2019). The institutionalization of community mediation for resolving merarik marriage disputes in Sasak community. Jurnal Media Hukum, 26(1). https://doi.org/10.18196/jmh.20190118

Hardinanto, A., Arief, B. N., Setiyono, J., Fernando, Z. J., & Sabrina, N. (2024). Critical analysis of living law formulation in Law No. 1 of 2023 concerning the Criminal Code: Towards law reform to realize justice with the spirit of Pancasila. Journal of Law and Legal Reform, 5(3), 1029-1066. https://doi.org/10.15294/jllr.v5i3.13923

Harry, M., Hamidah, T., Jundiani, Nasrulloh, M., & Saidon, R. (2026). From moral authority to policy integration: The role of religious leaders in marital mediation in Indonesia and Malaysia. De Jure: Jurnal Hukum dan Syar’iah, 18(1), 33-53. https://doi.org/10.18860/j-fsh.v18i1.35639

He, X. (2022). The judge as a negotiator: Claims negotiating and inequalities in China’s judicial mediation. Law & Social Inquiry, 47(4), 1172-1200. https://doi.org/10.1017/lsi.2021.77

Iswari, F., Handayani, I. G. A. K. R., & Karjoko, L. (2025). Portrait of ulayat land conflicts in Minangkabau customary law community: Alternative resolutions under Islamic law. Al-Istinbath: Jurnal Hukum Islam, 10(1), 219-249. https://doi.org/10.29240/jhi.v10i1.11066

Jones, B., & Aftab, A. (2023). Inside Indonesia’s religious courts: An argument for domestic and family violence screening and exemption from compulsory mediation. Oxford Journal of Law and Religion, 12(2), 217-231. https://doi.org/10.1093/ojlr/rwad015

Kamaruddin, Iswandi, Yaqub, A., Mahfiana, L., & Akbar, M. (2023). Justice, mediation, and Kalosara custom of the Tolaki community in Southeast Sulawesi from the perspective of Islamic law. Samarah: Jurnal Hukum Keluarga dan Hukum Islam, 7(2), 1077-1096. https://doi.org/10.22373/sjhk.v7i2.13183

Karmawan. (2020). Mediation in the religious courts of Indonesia. Ahkam: Jurnal Ilmu Syariah, 20(1), 79-96. https://doi.org/10.15408/ajis.v20i1.13249

Kasim, F. M., & Nurdin, A. (2020). Study of sociological law on conflict resolution through adat in Aceh community according to Islamic law. Samarah: Jurnal Hukum Keluarga dan Hukum Islam, 4(2), 375-397. https://doi.org/10.22373/sjhk.v4i2.8231

Kurniawan, I. G. A., Samsithawrati, P. A., Dharmawan, N. K. S., Disantara, F. P., & Chansrakaeo, R. (2025). Legal reform in business dispute resolution: A study of legal pluralism in Indonesia, Vietnam, and Thailand. Journal of Law and Legal Reform, 6(2), 569-616. https://doi.org/10.15294/jllr.v6i2.21128

Latifiani, D. (2021). Human attitude and technology: Analyzing a legal culture on electronic court system in Indonesia (case of religious court). Journal of Indonesian Legal Studies, 6(1), 157-184. https://doi.org/10.15294/jils.v6i1.44450

Leckey, R. (2022). Child welfare, Indigenous parents, and judicial mediation. Journal of Law and Society, 49(1), 151-169. https://doi.org/10.1111/jols.12349

Mahkamah Agung Republik Indonesia. (2016). Peraturan Mahkamah Agung Nomor 1 Tahun 2016 tentang Prosedur Mediasi di Pengadilan.

Mahkamah Agung Republik Indonesia. (2024). Peraturan Mahkamah Agung Nomor 1 Tahun 2024 tentang Pedoman Mengadili Perkara Pidana Berdasarkan Keadilan Restoratif.

Mahrus, M. (2021). Settlement of waqf disputes and its asset protection in East Java, Indonesia. Mazahib: Jurnal Pemikiran Hukum Islam, 20(2), 357-391. https://doi.org/10.21093/mj.v20i2.3833

Marlina, & Mulyadi, M. (2024). Building restorative justice in gampong as a bottom-up legitimisation of the protection of children in conflict with the law in Indonesia: Case study in Aceh. Cogent Social Sciences, 10(1), 2347410. https://doi.org/10.1080/23311886.2024.2347410

Maryam, R., & Irianto, S. (2023). Exploring efficacy: A study of simple and complex approaches to divorce mediation. Lentera Hukum, 10(3), 331-364. https://doi.org/10.19184/ejlh.v10i3.43726

Masyhar, A., Aisy, R., Widyawati, A., Maskur, M. A., & Murtadho, A. (2025). Reclaiming the unwritten: Living law’s prospects under Indonesia’s 2023 penal reform. Jambe Law Journal, 8(1), 255-285. https://doi.org/10.22437/home.v8i1.502

Menkel-Meadow, C. J. (2021). What is an appropriate measure of litigation? Quantification, qualification and differentiation of dispute resolution. Oñati Socio-Legal Series, 11(2), 320-353. https://doi.org/10.35295/OSLS.IISL/0000-0000-0000-1146

Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.

Nelken, D. (2014). Thinking about legal culture. Asian Journal of Law and Society, 1(2), 255-274. https://doi.org/10.1017/als.2014.15

Nelken, D. (2016). Comparative legal research and legal culture: Facts, approaches, and values. Annual Review of Law and Social Science, 12, 45-62. https://doi.org/10.1146/annurev-lawsocsci-110615-084950

Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic analysis: Striving to meet the trustworthiness criteria. International Journal of Qualitative Methods, 16(1), 1609406917733847. https://doi.org/10.1177/1609406917733847

Ramli, M., Rijal, S., Surya, R., & Malika, I. (2024). State, custom, and Islamic law in Aceh: Minor dispute resolution in the perspective of legal pluralism. Samarah: Jurnal Hukum Keluarga dan Hukum Islam, 8(2), 872-890. https://doi.org/10.22373/sjhk.v8i2.15924

Rasyid, A., Lubis, R. F., Hutagalung, M. W. R., Lubis, M. A., Nor, M. R. M., & Vinandita, A. (2023). Local wisdom recognition in inter-ethnic religious conflict resolution in Indonesia from islah perspective. Juris: Jurnal Ilmiah Syariah, 22(1), 13-26. https://doi.org/10.31958/juris.v22i1.8432

Republik Indonesia. (1945). Undang-Undang Dasar Negara Republik Indonesia Tahun 1945.

Republik Indonesia. (1999). Undang-Undang Nomor 30 Tahun 1999 tentang Arbitrase dan Alternatif Penyelesaian Sengketa. Lembaran Negara Republik Indonesia Tahun 1999 Nomor 138.

Republik Indonesia. (2009). Undang-Undang Nomor 48 Tahun 2009 tentang Kekuasaan Kehakiman. Lembaran Negara Republik Indonesia Tahun 2009 Nomor 157.

Republik Indonesia. (2012). Undang-Undang Nomor 11 Tahun 2012 tentang Sistem Peradilan Pidana Anak. Lembaran Negara Republik Indonesia Tahun 2012 Nomor 153.

Republik Indonesia. (2014). Undang-Undang Nomor 6 Tahun 2014 tentang Desa. Lembaran Negara Republik Indonesia Tahun 2014 Nomor 7.

Republik Indonesia. (2023). Undang-Undang Nomor 1 Tahun 2023 tentang Kitab Undang-Undang Hukum Pidana. Lembaran Negara Republik Indonesia Tahun 2023 Nomor 1.

Republik Indonesia. (2024). Undang-Undang Nomor 3 Tahun 2024 tentang Perubahan Kedua atas Undang-Undang Nomor 6 Tahun 2014 tentang Desa.

Riera Adrover, J. A., Cuartero Castañer, M. E., & Montaño Moreno, J. J. (2020). Mediators’ and disputing parties’ perceptions of trust-building in family mediation. Negotiation and Conflict Management Research, 13(2), 151-162. https://doi.org/10.1111/ncmr.12167

Rochaeti, N., Prasetyo, M. H., Rozah, U., & Park, J. (2023). A restorative justice system in Indonesia: A close view from the Indigenous peoples’ practices. Sriwijaya Law Review, 7(1), 87-104. https://doi.org/10.28946/slrev.Vol7.Iss1.1919.pp87-104

Sebyar, M. H., Jafar, W. A., Harahap, S. M., Putra, D., & Efendi, R. (2025). Divorce mediation at Panyabungan religious court: Transforming the desire for divorce into reconciliation through cultural values in contemporary Islamic jurisprudence. Al-Manahij: Jurnal Kajian Hukum Islam, 19(1), 81-100. https://doi.org/10.24090/mnh.v19i1.12255

Shahar, I. (2021). Diversity in sulha practices among Arab-Palestinians in Israel and its implications for state–minority relations: A pluri-legal perspective. Journal of Legal Pluralism and Unofficial Law, 53(2), 227-245. https://doi.org/10.1080/07329113.2021.1925459

Shen, Y., Li, G., Tang, Z., Wang, Q., Zhang, Z., Hao, X., & Han, X. (2024). Analysis of the characteristics, efficiency, and influencing factors of third-party mediation mechanisms for resolving medical disputes in public hospitals in China. BMC Public Health, 24(1), 1823. https://doi.org/10.1186/s12889-024-19366-0

Shestowsky, D. (2020). Great expectations? Comparing litigants’ attitudes before and after using legal procedures. Law and Human Behavior, 44(3), 179-193. https://doi.org/10.1037/lhb0000370

Soekanto, S. (1983). Faktor-faktor yang mempengaruhi penegakan hukum. Rajawali.

Sucipto, H., Suaedi, F., Setijaningrum, E., Amiati, M., & Nasution, R. S. (2024). Transforming public trust in restorative justice: An Islamic and social law perspective on the prosecutor’s role in the contemporary era. MILRev: Metro Islamic Law Review, 3(2), 364-387. https://doi.org/10.32332/milrev.v3i2.9938

Sukendar, Saifullah, M., Sulistiyanto, P., Rahman, L., & Ulamai, A. H. A. (2023). Women’s access to justice: Mediation for the victims of domestic violence in Central Java, Indonesia. Samarah: Jurnal Hukum Keluarga dan Hukum Islam, 7(1), 602-628. https://doi.org/10.22373/sjhk.v7i1.9471

Sukriono, D., Sudirman, Rapita, D. D., Atok, A. R. A., & Bramantya, A. (2025). Local wisdom as legal dispute settlement: How Indonesia’s communities acknowledge alternative dispute resolution?. Legality: Jurnal Ilmiah Hukum, 33(1), 261-285. https://doi.org/10.22219/ljih.v33i1.39958

Sulaeman, O., Alfiander, D., Kanus, O., Rahmi, S. N., & Utomo, B. (2025). Negotiating gender justice in Minangkabau marital disputes: Between adat, Islamic, and state law. Juris: Jurnal Ilmiah Syariah, 24(1), 39-49. https://doi.org/10.31958/juris.v24i1.11848

Syafei, E. S., & Djazimah, S. (2021). Mediation in the settlement of joint marital property disputes: A study at Tanjung Karang religious court, Lampung. Samarah: Jurnal Hukum Keluarga dan Hukum Islam, 5(2), 867-891. https://doi.org/10.22373/sjhk.v5i2.9039

Triana, N., Mukhtar, N., Izza, F. N., & Turistiati, A. T. (2022). Strengthening rembugan as a mediation model in the resolution of river water pollution disputes (a case study in Purbalingga, Central Java, Indonesia). Law Reform: Jurnal Pembaharuan Hukum, 18(2), 205-221. https://doi.org/10.14710/lr.v18i2.47743

Utama, T. S. J. (2021). Between adat law and living law: An illusion of customary law incorporation into Indonesia penal system. Journal of Legal Pluralism and Unofficial Law, 53(2), 269-289. https://doi.org/10.1080/07329113.2021.1945222

Van Rhee, C. H. (2021). Mandatory mediation before litigation in civil and commercial matters: A European perspective. Access to Justice in Eastern Europe, 4(4), 7-24. https://doi.org/10.33327/AJEE-18-4.4-a000082

Widjajanto, A., Astawa, I. G. P., & Rulyandi, M. (2025). Decolonising restorative justice in Indonesia: A comparative study across customary law traditions. Legality: Jurnal Ilmiah Hukum, 33(2), 470-492. https://doi.org/10.22219/ljih.v33i2.40481

Wong, M. M. K. K. (2026). Community mediation in plural cities: A contextual theory of identity, power, trust, and grassroots ownership. Conflict Resolution Quarterly, 44(1), 111-126. https://doi.org/10.1002/crq.70037

Wulandari, C., Pujirahayu, E. W., Hiariej, E. O. S., Hassan, M. S., & Kambuno, J. A. (2022). Penal mediation: Criminal case settlement process based on the local customary wisdom of Dayak Ngaju. Lex Scientia Law Review, 6(1), 69-92. https://doi.org/10.15294/lesrev.v6i1.54896

Zehr, H. (2015). The little book of restorative justice (Rev. ed.). Good Books.

Downloads

Published

2026-09-15

How to Cite

Sihotang, M. (2026). COMMUNITY LEGAL CULTURE IN MEDIATION-BASED DISPUTE RESOLUTION: A QUALITATIVE SOCIO-LEGAL STUDY AND CONCEPTUAL MODEL: COMMUNITY LEGAL CULTURE IN MEDIATION-BASED DISPUTE RESOLUTION: A QUALITATIVE SOCIO-LEGAL STUDY AND CONCEPTUAL MODEL. PENA LAW: International Journal of Law, 4(2). https://doi.org/10.56107/penalaw.v4i2.334

Issue

Section

Articles